1. Introduction Renowest Construction LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://renowest.net/ or use our services.
2. Information We Collect and How We Collect It We may collect personal information that you voluntarily provide to us, including Name, Email address, Phone number, Service address, and Billing information.
SMS Consent and Opt-In Details: We collect mobile phone numbers and SMS consent solely through our online contact forms. To comply with compliance standards, we use separate consent checkboxes for different message types. You provide consent by manually selecting the corresponding boxes:
• Notifications and Alerts: Consent to receive account information and appointment updates.
• Marketing Messages: Consent to receive occasional marketing messages, offers, and promotions.
We do not purchase consent lists, nor do we collect mobile numbers for marketing purposes through public sources or implicit
methods. Consent is voluntary and is not a condition of purchase.
3. How We Use Your Information We use your personal information for the following purposes:
• To provide, maintain, and improve our construction and renovation services.
• To process transactions and send related information, including confirmations and invoices.
• To communicate with you about appointments, service updates, and emergency responses (Transactional messages).
• To send you promotional offers and marketing communications (Marketing messages), only if you have explicitly opted in via the marketing checkbox.
4. Sharing of Information (Strict No-Sharing Policy) We do not sell, rent, or trade your personal information to third parties.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Exception: We may share other (non-mobile) information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
5. Data Security We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your data. We use Secure Socket Layer (SSL) technology to encrypt sensitive information during transmission to protect your data from unauthorized access.
6. Cookies and Tracking Technologies We may use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us understand user behavior and improve our services. We do not use cookies to collect mobile phone numbers or SMS consent data for marketing purposes.
7. Your Choices and Opt-Out You may choose to stop receiving text messages from us at any time.
• Text Messages: Reply STOP to any SMS message you receive from us to opt out of future messaging. For help, reply HELP.
8. Contact Us If you have any questions about this Privacy Policy, please contact us at: